Cancellation Time Limit

• You may cancel the project within 7 days. For urgent or short-term projects, cancellations must be made before or at the same day. Cancellation requests made according to project time duration, or after this 7-day period will not be accepted.

Cancellation Request:

• To cancel a project, please inform BYTEFORCE IT SOLUTIONS L.L.C as soon as possible within the 7-day period or for urgent or short-term projects, cancellations request must be made before or at the time of delivery. Requests should be submitted in writing to info@byteforceitsolutions.com.

Work Completed Deduction:

• If you cancel the project within the 7-day period, the amount refunded will be adjusted based on the work completed up to the point of cancellation or if the project duration is short or completed within a day, and the work is completed, so it will be no refund chances. The maximum amount deductible will reflect the progress made on the project.

Post-7-Day Cancellation:

• Cancellation requests made after the 7-day period will not be accepted, and the project will proceed as scheduled. Once the project has matured or is in
  its final stages, cancellations are not possible.

Refund policy:

• Refunds will be processed using the original mode of payment. Please allow 10-45 days for the refund to be completed after the cancellation request is processed. We will also provide this payment return back with a complete company policy and accordance the other government rules and laws.

Additional Conditions:

• For any questions or to initiate a cancellation request, please contact us at +971 50 250 7941.

Replacement policy

• Replacements are permitted only if the project have some errors and are not according to the information and structure provided by the customer.

• Byteforce IT Solutions L.L.C, the replacement request will only accept within 7 days, after project has been delivered or for urgent or short-term projects, replacement request may or may not be replaced.

• To process a replacement request, customer must provide the detailed explanation of the issues incurred in the project.

• After receiving the request, the team will review the project within a time or 7 working days.

• If the request is validated the new date of delivery will be provided after seeing the errors in it.

• Project delivered in accordance with the agreed-upon scope and specifications will not be replaced.