Cancellation Time Limit

• You may cancel the project within a maximum of 7 days from the date of signing up or entering into a project agreement. Cancellation requests made after this 7-day period will not be accepted.

Cancellation Request:

• To cancel a project, please inform BYTE FORCE IT SOLUTIONS as soon as possible within the 7-day period. Requests should be submitted in writing to [email protected].

Work Completed Deduction:

• If you cancel the project within the 7-day period, the amount refunded will be adjusted based on the work completed up to the point of cancellation. The maximum amount deductible will reflect the progress made on the project.

Post-7-Day Cancellation:

• Cancellation requests made after the 7-day period will not be accepted, and the project will proceed as scheduled. Once the project has matured or is in its final stages, cancellations are not possible.

Refund policy:

• Refunds will be processed using the original mode of payment. Please allow 10-45 days for the refund to be completed after the cancellation request is processed. We will also provide this payment return back with a complete company policy and accordance the other government rules and laws.

Additional Conditions:

• For any questions or to initiate a cancellation request, please contact us at +971 50 250 7941.

Replacement policy

• Replacements are permitted only if the project have some errors and are not according to the information and structure provided by the customer.
• At BYTE FORCE IT SOLUTIONS, the replacement request will only accept within 7 days after project has been delivered.
• To process a replacement request, customer must provide the detailed explanation of the issues incurred in the project.
• After receiving the request, the team will review the project within 7 working days.
• If the request is validated the new date of delivery will be provided after seeing the errors in it.
• Project delivered in accordance with the agreed-upon scope and specifications will not be replaced.