Byteforce IT Solutions L.L.C, we under stands that sometime the plans change. We provide out best
cancellation and replacement policy as given below: –
Cancellation Policy
Cancellation Time Limit
You may cancel the project within 7 days. For urgent or short-term projects, cancellations must be
made before or at the same day. Cancellation requests made according to project time duration, or
after this 7-day period will not be accepted.
Cancellation Request:
To cancel a project, please inform BYTEFORCE IT SOLUTIONS L.L.C as soon as possible within the 7-day
period or for urgent or short-term projects, cancellations request must be made before or at the
time of delivery. Requests should be submitted in writing to info@byteforceitsolutions.com.
Work Completed Deduction:
If you cancel the project within the 7-day period, the amount refunded will be adjusted based on the
work completed up to the point of cancellation or if the project duration is short or completed
within a day, and the work is completed, so it will be no refund chances. The maximum amount
deductible will reflect the progress made on the project.
Post-7-Day Cancellation:
Cancellation requests made after the 7-day period will not be accepted, and the project will proceed
as scheduled. Once the project has matured or is in
its final stages, cancellations are not possible.
Refund policy:
Refunds will be processed using the original mode of payment. Please allow 10-45 days for the refund
to be completed after the cancellation request is processed. We will also provide this payment
return back with a complete company policy and accordance the other government rules and laws.
Additional Conditions:
For any questions or to initiate a cancellation request, please contact us at +971 50 250 7941.
Replacement policy
Replacements are permitted only if the project have some errors and are not according to the
information and structure provided by the customer.
Byteforce IT Solutions L.L.C, the replacement request will only accept within 7 days, after project
has been delivered or for urgent or short-term projects, replacement request may or may not be
replaced.
To process a replacement request, customer must provide the detailed explanation of the issues
incurred in the project.
After receiving the request, the team will review the project within a time or 7 working days.
If the request is validated the new date of delivery will be provided after seeing the errors in it.
Project delivered in accordance with the agreed-upon scope and specifications will not be replaced.